Customer
Defines the outcome and makes the production decision.
Start an AI Programme →Enterprise AI Production Platform
Your AI. Your workflow. Your examination. Your evidence.
We examine your AI on the job it is supposed to perform, identify what it can and cannot do, help improve it, retest the improved version against the same examination, and produce evidence for the deployment decision.
Designed for enterprise AI decision makers
Chief AI Officers · Chief Digital Officers · Chief Risk Officers · AI Program Directors · Heads of Product & CX · Executive Sponsors
Inside every AI Production Program
The operating partner story is the outer frame. This is the machinery inside: examine the AI on the job, improve it, prove the improvement, then keep governing it.
Discover
Define the job your AI must perform.
TEST
Run the AI against a governed examination.
Diagnose
Identify capability gaps, failures, and risk.
IMPROVE
Use governed training data, expert feedback, and workforce work to improve the system.
PROVE
Run the improved version against the same controlled examination.
CERTIFY
Produce evidence for the deployment decision.
OPERATE
Continue governing and improving the AI in production.
Production Director sits above this machine as orchestration — coordinating AI, evaluation, workforce, experts, partners, and governance. It is not a dashboard product, and it does not replace Test → Improve → Prove → Certify.
Live demonstration
Don’t take our word for it. Watch Expertluma test a real tool-using customer-operations agent — then improve and retest on the same sealed examination.
Northstar Financial — Customer Operations Agent
Customer request
“My card was stolen while travelling. What should I do?”
Agent action
lookup_transaction
Expected
lookup_policy → escalate_to_human
Result
Fail — wrong tool; missing escalation
Improve
Governed human review + training material → client ships V2
Retest
Same sealed examination · independent Prove
Verified Evaluation (ERC)
83.67%88.14%+4.47 pp
Verified scores lead. Interactive walkthrough scores are demoted relative to ERC.
Evaluation without improvement is incomplete. Improvement without proof is incomplete. Expertluma connects both — then hands the evidence back.
Illustrative Program strip
Example shape of a measured Program — not a named customer claim.
It fails when nobody can measure, improve, and prove — as one program.
Most vendors do one piece: score a model, or label data, or write a policy. Boards need the chain.
Expertluma exists to answer those questions — then hand the program back.
Four stages in one Program. Your AI engineering team ships v2. You own the deployment decision.
We do not silently retrain your model weights. We produce the examination, the governed training work, and the independent proof — then package everything for hand-back.
Test
Turn the client workflow into a sealed examination. Run their actual AI. Establish baseline capability and failure intelligence.
Train
Train AI turns identified capability gaps into governed training and expert work. Production can be handled by your reviewers, Expertluma’s workforce, or a governed mix — depending on the task.
Prove
After the client ships v2, retest on the same locked examination. Contamination controls keep the proof honest.
Certify
Assemble the Trust Package, Evaluation Report, certified datasets, and Decision record — under defined intended use.
Inside Train AI
When gaps are found, Expertluma does not stop at a score. Train AI produces the human and data work your AI team needs — with flexible who, and a catalogue that is mature in core modalities and expanding in others.
Who does the Train work
Your workers, domain specialists, and internal QA — operating on Expertluma under your policy and oversight.
Our AI Workforce Network — matched to modality and quality bar. Join the Workforce for professional programme assignments, not crowd tasks.
Join the Expertluma Workforce →Combine your team with Expertluma capacity where you need scale or specialty review — same Program, same lineage, same QA.
Dataset kinds
In production today
Schema, policy, retention, QA consensus, and Certified Dataset Packages — not ungoverned label volume.
Your reviewers, our workforce, or a mix — depending on domain depth, capacity, and the task.
Outputs are designed for your AI team to use when shipping v2 — not a silent retrain by Expertluma.
Training material and locked evaluation cases stay separate — whoever produces the work.
Training material and locked evaluation cases stay separate — whoever produces the work. That contamination boundary is what makes Prove honest.
Then we hand the program back
Expertluma does not keep the program as a black box. You receive the improved materials and the proof — ready for governance.
What certification means here
What evidence can prove
What it does not prove
Authorization is always under defined intended use. Your governance owns the go / no-go.
Procurement buys Assessment, Improvement Pilot, Certification, or Enterprise Platform. Inside each Program, the AI moves through Test → Train / Improve → Prove → Certify.
Assessment opens the examination path. The Pilot runs baseline → improvement → retest. Certification packages the Decision. Enterprise scales the same loop across Programs.
Assessment
Confirm intended use and whether the AI is ready to be examined.
Improvement Pilot
Establish what the AI can do, identify its failures, and create the evidence needed to improve and validate it.
Certification
Independent evidence, gates, and Decision support under defined intended use.
Enterprise Platform
Run multiple Programs with shared governance, workforce, and evidence operations.
Many tools stop at a score, a labeling project, or a policy document. Boards need the chain from examination to evidence.
Expertluma connects evaluation, improvement, human expertise, evidence, and production governance in one operating model.
Client-shaped cases, expert ground truth, their actual AI — baseline and failure intelligence.
Governed improvement work — your people, ours, or a mix — so your AI team can ship v2.
Independent retest. Contamination blocked. Before → after the board can defend.
Reports, datasets, Trust Package, Decision — with an honesty boundary your governance can trust.
Healthcare flagship — deepest sealed Test → Prove path today
Northstar has a pneumonia triage agent. Internal testing says it works. Leadership needs capability discovered, improved, and proven before controlled deployment.
Expertluma seals the exam and measures baseline (Test). Train work is produced by Northstar reviewers, Expertluma workforce, or a mix. Northstar ships v2. Expertluma retests on the same exam (Prove) and returns before→after evidence, Certified Dataset Packages, and a Trust Package (Certify). Governance decides in Decisions — under defined intended use.
Architecture can extend here — packs mature by industry
Platform applicability is architectural. Not every industry below is a fully commercialized Expertluma pack today.
The Test → Improve → Prove → Certify machine is what buyers buy. Four audiences make it real — each with a clear door into Expertluma.
Customer
Defines the outcome and makes the production decision.
Start an AI Programme →Partner
Runs delivery for programmes already in flight.
Become a Delivery Partner →Workforce
Produces governed human expertise on real programme assignments — not crowd work.
Join the Expertluma Workforce →Expertluma
Coordinates AI, evaluation, evidence, and certification under one Program.
See the platform →Inside the Program
AI
The system under examination — agent, RAG, vision, or copilot.
People
Workforce, experts, partners, and the client’s own reviewers.
Evidence
Sealed exams, failure maps, before → after, Trust Packages, Decisions.
Senior domain specialists enter separately via Become an Expert. Become an Expert →
Same chain. Depth varies by industry.
Platform applicability is architectural. Validated evaluation packs are deepest in Healthcare, Agent, and RAG today — other industries use the same loop as Programs mature.
Validated evaluation packs today
Deepest sealed measurement and Program proof on the platform.
Platform capability — expanding packs
Same Test → Improve → Prove → Certify chain; industry examination depth is maturing.
Start with sealed measurement. Produce the training work it needs. Prove the improvement. Certify under intended use — and take the hand-back.